Secure and convenient mobile banking application to drive customer engagement

Client
Multinational banking and financial services corporation
Country
Romania
Industry
Banking & Finance
Cooperation Model
Fixed Price Project

Business Need

Our client, a multinational banking and financial services corporation, wanted to develop a mobile banking application in order to provide its customers with the ability to easily check their account balances and pay their bills online while improving the overall digital customer experience.

Solution

In order to meet clients’ requirements, we developed a customer-centric solution, ensuring the continuity of banking services and critical functions, while bridging the gap between nowadays digital clients and modern banks. Combining mobile technology with user-centered design experience, we created a solution that serves more than 1 million clients with over 100+ million transactions.

Key Benefits

We seamlessly developed a native mobile banking application optimized to run smoothly and efficiently across multiple Android form factors with a responsive design and intuitive user interface;

We helped improve customer engagement by offering advanced analytics capabilities on customer behavior and usage;

We successfully created a one-stop-shop for wallet operations, savings, loans, and other applications, allowing users to customize their experience according to their needs;

We helped connecting customers to other services within the banking ecosystem and vice-versa;

We helped to mitigate the risk of identity theft and fraud by offering a powerful security framework;

We helped improving the overall level of service.

Technologies

Android Java JavaScript Web 2.0

Team/Duration

4 FTE
1 YEAR