Integrated e-commerce platform boosting online shopping experience

Client
Leading Belgian fashion house retailer
Country
Belgium
Industry
Retail
Cooperation Model
Time and Materials

Business Need

Our client, a leading Belgian fashion house retailer, wanted to meet customers’ changing needs, take the physical shopping experience to the next level, and boost online sales, while overcoming current website limitations.

Solution

In order to meet client’s requirements, we created a powerful e-commerce solution based on Magento & Drupal platforms, and integrated it with the company’s ERP and CRM, while enabling online transactions.

Key Benefits

We helped improve customer online experience and boost online sales by offering a powerful e-commerce tool;

We successfully ensured a smooth synchronization between the new website and physical store;

We helped avoid out of stock customer orders and improve order to fulfilment processes;

We seamlessly provided 3rd party CRM integration to improve sales workflows and enable marketing campaigns;

We provided proper multi-channel integration with external vendors and a responsive grid for product view in order to place the right products in front of very interested buyers;

We ensured database optimization to reveal useful and actionable information.

Technologies

CSS Drupal HTML JavaScript Magento Varnish

Team/Duration

7 FTE
1 YEAR