Our client, a global cosmetics and beauty leader, aimed to:
In order to meet client’s requirements, we developed a tailored, ﬂexible e-commerce platform able to integrate with heterogeneous systems of the group: ERP, order tracking, transportation and logistics, BI and reporting.
We successfully delivered a powerful and intuitive e-commerce solution that helps increase sales, while oﬀering better management of direct sales team with bonus system based on sales and commissioning
We seamlessly oﬀered a cost-eﬀective tool that helps direct sales teams address new markets and reach more customers, oﬀering increased availability (24/7) and self-service support sections;
We helped reduce errors, while enabling staﬀ to focus on consulting and supporting leads and clients;
We helped improve time to market (TTM) through easy updates, powerful analytics, real-time reports, purchase orders, admin reports, and back-end invoicing;
We successfully ensured a unitary system that enables campaigns, monthly catalogues, and promotions without technical knowledge, while freeing up IT resources;
We helped increase collaboration and improve business performance through direct sales network management, implementing an internal forum, and a help center;
We successfully ensured the integration with other business software solutions (ERP, Procurement, CRM etc.), providing a holistic view of all business processes for more informed business decisions.
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