IT Support Specialist with German


Level

Middle

Location

Bucharest

Job Type

Full time

Date



Who we are:

Open-minded intellectuals who embrace emerging technologies on our mission to create innovative Software Engineering Solutions that will impact millions of users around the world.

We are looking for:

Wir warten auf dich! Your keen eye for details and customer-centric approach will play an essential role in our mission to deliver outstanding solutions.

What you will do:

Provide initial remote technical software & hardware support;
Analyze problems, understand problem impact on clients’ businesses, while applying problem-solving techniques;
Respond to client queries and provide timely resolutions to client issues;
Maintain good client relationships even in harsh situations;
Act in international software support delivery processes and environments;
Respond to requests for technical assistance in person, via phone or electronically;
Consistently communicate with customer and supervisors to have the issues solved;
Redirect problems to the optimum resource;
Stay informed with system information, changes and updates;
Ensure that the process conformity and SLAs are accomplished;

What you must have:

Fluency in German & English (both written and verbal);
Problem-solving skills;
Excellent communication and listening skills;
Strong communication and teamwork skills;
Fast learning capabilities;
Availability to work in shifts.

What's in it for you:

Extended compensation and benefits package;
Continuous learning opportunities to enhance your professional and soft skills;
A great working environment with people who put their heart, mind, and soul into everything they do and understand the importance of team spirit.

We really welcome open-minded and committed people:

  • Eager to take on new challenges and learn new things;
  • Who put their heart, mind, and soul into everything they do;
  • Who enjoy sharing knowledge and understand the importance of team spirit.

#MV2

Join Now Our Team and Start Engineering Your Future!

Submit your data

HOW TO APPLY

1
Send us your CV by filing out this application form.
2
Attend the job interview.
3
Pass the technical test.
4
Get to know your project and tasks.
5
Start your adventure with us.
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