IT Support Specialist with German





Job Type

Full time


Who we are:

Open-minded intellectuals who embrace emerging technologies on our mission to create innovative Software Engineering Solutions that will impact millions of users around the world.

We are looking for:

Wir warten auf dich! Your keen eye for details and customer-centric approach will play an essential role in our mission to deliver outstanding solutions.

What you will do:

Provide initial remote technical software & hardware support;
Analyze problems, understand problem impact on clients’ businesses, while applying problem-solving techniques;
Respond to client queries and provide timely resolutions to client issues;
Maintain good client relationships even in harsh situations;
Act in international software support delivery processes and environments;
Respond to requests for technical assistance in person, via phone or electronically;
Consistently communicate with customer and supervisors to have the issues solved;
Redirect problems to the optimum resource;
Stay informed with system information, changes and updates;
Ensure that the process conformity and SLAs are accomplished;

What you must have:

Fluency in German & English (both written and verbal);
Problem-solving skills;
Excellent communication and listening skills;
Strong communication and teamwork skills;
Fast learning capabilities;
Availability to work in shifts.

What's in it for you:

Extended compensation and benefits package;
Continuous learning opportunities to enhance your professional and soft skills;
A great working environment with people who put their heart, mind, and soul into everything they do and understand the importance of team spirit.

We really welcome open-minded and committed people:

  • Eager to take on new challenges and learn new things;
  • Who put their heart, mind, and soul into everything they do;
  • Who enjoy sharing knowledge and understand the importance of team spirit.


Join Now Our Team and Start Engineering Your Future!

Submit your data


Send us your CV by filing out this application form.
Attend the job interview.
Pass the technical test.
Get to know your project and tasks.
Start your adventure with us.
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