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Job 12 out of 36
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Front Office Engineer (Fault)

  • Monitoring and managing telco equipment;
  • Investigating basic alarms on different equipment and technologies;
  • Using dedicated Trouble Ticketing applications for alarms handling and field personnel dispatching;
  • Installs standard hardware/software/products;
  • Upgrades customer networks/products;
  • Produces documentation and solves defined problems;
  • Interacts with other Technicians, customer technical staff and other groups within Service Delivery organization.

  • A degree level in an engineering discipline (Engineering, Electrical Engineering, Telecommunication or similar).
  • Experience with operating mobile networks, principles of telecommunications
  • Experience on mobile networks
  • Knowledge/Experience in Tx equipment’s (how SDH, PDH, CC, Mux, are configured, role, ports, interconnections, etc)
  • How to do and how to interpret different remote actions done to Tx equipment’s:
    • Loops
    • Restarts
    • Configuration, etc
  • How to interpret different Tx alarms
  • Experience in Telco processes, ticketing systems, monitoring platforms
  • English and/or German speaker (nice to have)
  • Equipment:
    • Marconi – microwave - SDH
    • Ericsson – microwave - SDH, PDH
    • Siemens - PDH
    • SIAE - PDH
    • Tellabs - Crosconnect (DXX), Pachet Node (MPLS Access Network 8600er)
    • Huawei - Multiplexer (OSN.7500, 2500)

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